SeedSupreme Review 2023Is SeedSupreme a seed bank you can trust? Here’s everything you need to know about ordering from SeedSupreme.
When ordering cannabis seeds from an online reseller, it’s especially important to choose a trustworthy one. SeedSupreme is a large and popular UK-based reseller that also stocks its very own line of seeds – but is SeedSupreme a legit seed bank? If you’ve come across its name in online growers’ forums, you’ve likely seen many negative SeedSupreme reviews alongside the good ones. Have those mixed ratings left you questioning whether SeedSupreme is truly a company you can trust or one you’d be better off to avoid? Below we’ve given our honest and thorough assessment of SeedSupreme, to help you decide if this is the right seed bank for you.
SeedSupreme Review: Reputation and History
The biggest question is, of course: Is SeedSupreme a trustworthy seed bank? The short answer is, yes, SeedSupreme is a legit seed bank with many satisfied repeat customers. And, indeed, the majority of online reviews of SeedSupreme are very positive. However, this company still has considerable room for improvement in a few key areas. The most common problem areas for SeedSupreme buyers are seed quality concerns, receipt of the wrong seeds, shipping delays, and difficulty getting assistance from SeedSupreme’s customer service team.
SeedSupreme was founded in 2013 in the UK with the goal of becoming a one-stop online shop for a huge variety of brands and strains of cannabis seeds. Over the years, SeedSupreme has had its share of issues, but this seed bank has managed to keep enough happy customers along the way to continue growing its business. SeedSupreme has previously offered international shipping but now only ships to US addresses.
While SeedSupreme is an excellent resource if you are looking for information on the most popular seed banks in the industry, you won’t find much regarding the company’s history, ethos, or vision for the future. We generally like to see transparency in how a company operates. Unfortunately, SeedSupreme doesn’t offer us much to go on other than they are a marketplace where you can buy seeds from many seed banks.
Seed Selection and Quality
SeedSupreme’s seed selection offers quite a lot of options to choose from. SeedSupreme resells cannabis seeds from over 100 international breeders, currently stocking around 2,000 different strains. SeedSupreme also has its own in-house breeding operation, offering up its own takes on many popular favorites.
Naturally, quality and potency will vary among the many seed brands SeedSupreme stocks. However, the variance between brands isn’t the only variance we’ve encountered with SeedSupreme’s seeds. While SeedSupreme has many satisfied customers reporting successful crops of enjoyable weed, seed quality issues are still pretty common with this company.
Seed Quality Concerns
It’s not unusual for SeedSupreme orders to contain a few seeds that either fail to sprout, or never quite grow into the top-quality plants one would expect from name-brand seeds. The exact reasons for these germination problems are anyone’s guess, but it is possible that exposure to humidity and/or improper temperatures while in storage plays a role.
As to seeds that don’t match their advertised description, some customers have speculated that their brand-name seeds were swapped out for cheaper substitutes. Of course, these could just as easily be unintentional errors, possibly related to confusion when sorting through the thousands of strains SeedSupreme stocks. Whatever the cause, satisfaction with SeedSupreme seeds runs the gamut from rave reviews to total duds.
Unfortunately, SeedSupreme does not have a germination policy. We typically like to see a guarantee that seeds will be replaced or at least made good with a discount code, but SeedSupreme has neither. Germination isn’t mentioned in the website’s refund policy, FAQ, or any other page.
Breeders and Seed Banks
When you visit SeedSupreme, you can purchase seeds developed in-house or from one of the just over 100 different breeders and seed banks they carry. The breeders at SeedSupreme have stabilized some of the most popular genetics in the world, including Blue Dream, Acapulco Gold, and Sour Diesel.
You have some incredible options if you want to shop from other breeders and seed banks. SeedSupreme has an impressive assortment of many of the most iconic names in the industry. Here are just a few of the seed banks you can access on the SeedSupreme marketplace:
- Nirvana Seeds
- DNA Genetics
- Barney’s Farm
- Royal Queen Seeds
- Cali Connection
All seed banks are organized alphabetically on the ‘Seed Banks’ page. In addition, each seed bank is given a page dedicated to its inventory and a company description section.
SeedSupreme has a support team available via chat during business hours and a chatbot after hours to help with questions or concerns about ordering seeds. A person should be able to help you live from 7:30 am US Pacific time. Alternatively, you can email the SeedSupreme customer service team if you have any issues with your order.
While the seed bank does not offer refunds for ungerminated seeds, they guarantee delivery. Unfortunately, if you have issues with your package, customer service doesn’t have the best track record of handling matters in a timely manner.
Customer Service Response Times
The response speed of SeedSupreme’s customer service department is relatively inconsistent. Some buyers receive responses with lightning speed, while others go days or even weeks before their messages are returned. While many who have reached out to SeedSupreme saw their issues resolved quickly and satisfactorily, others have found themselves frustrated by the lack of solutions offered to make up for lost or dud seeds. The lag in response times can make the entire process of claiming a loss for reshipment particularly cumbersome.
Website Design and Navigation Review
SeedSupreme.com is a clean, attractive site that’s also pretty easy to navigate. It’s easy to filter SeedSupreme’s enormous seed selection and browse cannabis seeds by type of strain, CBD or THC level, beginner-friendly status, or by the specific seed bank.
SeedSupreme gives a good deal of attention to medical cannabis strains, including a “Medical Cannabis” search feature, allowing shoppers to browse strains by the medical conditions they’re commonly used to treat, or symptoms they relieve, such as chronic pain or nausea. SeedSupreme’s website is also home to an active blog filled with interesting facts and news about cannabis. SeedSupreme.com also contains a section dedicated to explaining the current legal status of and general attitudes around medical and recreational cannabis in each US state.
The SeedSupreme blog is one of the most impressive aspects of the website. You’ll find an extensive selection of cultivation content with easy-to-follow directions and pictures. The blog is updated frequently with content that is helpful to growers of all skill levels, not pages to boost SEO packed with keywords.
Social Media is one of the areas SeedSupreme is lacking. They aren’t great FB follow due to inconsistent posts, and the IG account seems deleted. You’ll need to visit the website to keep up with promotions and new strains added to the SeedSupreme inventory.
Price and Payment Options
Prices at SeedSupreme are average. You can get seeds for under $10 if you buy in bulk, and if you figure in the free seeds with every order, the price per seed is even lower. Customers willing to take advantage of promotions will get additional savings, and of course, the more you buy, the less expensive your seeds will become and the more freebies you’ll earn.
Checking out from SeedSupreme is a seamless process. While the seed bank incentivizes customers to pay by ACH, multiple payment options exist. Checkout is just a 2-step process – entering your personal information, then making the payment. You aren’t required to create an account, but you do have the option to save time on your next purchase.
Cryptocurrency – A Favored Payment Option
SeedSupreme’s provides crypto payment options which includes Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Potcoin – nearly any major alternative cryptocurrency. Recognizing that many customers have never used Bitcoin, SeedSupreme’s website features an informational video explaining how Bitcoin works and how to get started using it.
Other Payment Methods
For customers who don’t want to pay with cryptocurrency, SeedSupreme does accept cash payments by mail, ACH, and credit/debit card payments. Any time you mail cash, of course, the liability is yours until it’s received. So it’s highly advisable to package mailed cash discreetly and utilize tracking methods if you decide to go this route. This mail-in payment option is strictly for cash, as SeedSupreme does not accept money orders or checks.
Shipping Range and Stealth Methods
SeedSupreme has two shipping hubs – one in the UK and one in California, USA – and they ship seeds to nearly any location in the world. All orders are sent via tracked First Class Royal Mail (tracked USPS for USA orders). However, orders using third party forwarding services will not be shipped, as accurate tracking can no longer be guaranteed. SeedSupreme offers free shipping on USA orders over $125 and UK orders over £75.
SeedSupreme’s tracked shipping feature is terrific for excitedly watching your seeds’ progress on the road to you, but it has revealed a sometimes spotty shipping schedule. While some customers do receive their seeds within a few days, others find themselves waiting weeks before their seeds even leave the warehouse.
Guaranteed Shipping Option
For an additional $10 fee, SeedSupreme offers a guaranteed shipping option. Guaranteed shipping promises your seeds will be reshipped at no additional charge, should your order fail to make it to you. This service is the only way to protect your investment if your seeds are seized or lost, so it’s crucial to spring for it if you order from this company. However, if your country does not accept Royal Mail, SeedSupreme cannot guarantee shipping even if you do pay for this option. It’s important to note that even if your order qualifies for free shipping, shipping won’t be guaranteed unless you select this option.
If you do not elect guaranteed shipping, you’re pretty much out of luck if anything happens to your seeds in transit. SeedSupreme will not reship or refund for lost or seized orders that were not guaranteed. Even if you do select guaranteed shipping, you’ll still be required to provide detailed documentation to SeedSupreme in order to qualify for the free reship. As a small consolation, SeedSupreme used to give disappointed customers in this situation extra bonus rewards points for its loyalty program, Kush Money (which is currently out of commission). While a nice gesture, the amount of Kush Money offered tended to be far smaller than the cost of the lost seeds, often leading to even more frustration.
SeedSupreme utilizes industry-standard discreet shipping methods, such as always shipping orders in plain, unmarked packaging without indication of the company name or contents. Seeds crossing international borders are hidden inside eco-friendly “corporate gifts,” such as pens or tote bags. SeedSupreme has been known to hide seeds well enough that customers have trouble finding them – you may have to completely disassemble a pen to find your seeds hidden inside the tip, for example.
However, too much stealth is not always a good thing. SeedSupreme typically repackages cannabis seeds from their original breeder packaging into labeled zip-loc bags. While this may help seeds pass through customs undetected, this practice has raised a few concerns over product integrity. There have been a number of cases where SeedSupreme packages have arrived with the wrong seeds inside (including one disastrous case of male seeds received instead of female). Of course, once seeds have been repackaged, it’s nearly impossible to tell which breeder packs they originated from.
Despite its attention to stealthy shipping, many SeedSupreme packages have still been seized by customs. A likely reason for this may be the frequent use of similar package declarations. One customer reported three of their orders arrived with the exact same startled declaration: “souvenir tote.” While, of course, nothing about this declaration should seem off at first glance, when multiple packages with the same simple description are sent from the same address over and over again, customs tend to take notice. SeedSupreme has taken steps to prevent US-bound seeds from seizure by opening a distribution center in California, allowing seeds to travel safely through the USPS, undetected. This change has indeed reduced the number of US customs complaints, though SeedSupreme is still using the same stealth shipping methods.
SeedSupreme’s return policy is only offered for unopened products. You can return it if it’s still in the “original unused and unopened packaging.” Additionally, you’ll only have 14 days to do so. They recommend getting a receipt and tracking number to notify customer service when the package is on the way. Refunds aren’t issued to lost packages, so keep your tracking number handy.
Discounts and Loyalty Programs
As a reseller, SeedSupreme ends up with plenty of bonus seeds from its suppliers and they like to pass those bonuses along to their own customers. Depending on how much money you spend with SeedSupreme, they will throw in an extra 2-10 feminized seeds for free. However, this promo is completely dependent on SeedSupreme having available overstock. In addition to free bonus seeds, subscribers to SeedSupreme’s mailing list receive email alerts of SeedSupreme coupon codes, sales, and other promotions as they come up.
SeedSupreme also has a loyalty program called Kush Money. Kush Money allows you to collect points based on your purchase total. These points can then be cashed in for discounts on future orders of select seeds. However, Kush Money is temporarily on hold as SeedSupreme makes changes to its website platform. During Kush Money’s hiatus, loyalty points are not accruing for purchases, nor can previously-earned points be accessed and applied to current purchases.
Every order comes with free seeds. You’ll notice them added to your order at checkout. Below is an example of how many seeds you can expect when purchasing. We’re using Afghan Kush for reference.
- 4 Pack – $55 with 4 free seeds
- 8 Pack – $87 with 4 free seeds
- 12 Pack – $109 with 6 free seeds
- 24 Pack – $163 with 8 free seeds
Unfortunately, you can’t pick which seeds you will get added to your order, but like all the seeds available on SeedSupreme, they are feminized.
The best way to save is to take advantage of an ongoing promotion. At the time of this review, SeedSupreme was offering Buy One Get One on all Gelato hybrids, Blue Dream, Purple Punch, and Green Crack. If you purchase a 12-pack when BOGOs are running, you’ll get 12 for free instead of only getting 6 free random seeds with a regular purchase.
With no official statement on whether previously accrued Kush Money will be accessible when the website changes are complete (or how long these changes can be expected to take), some of SeedSupreme’s loyal repeat customers are understandably concerned that their previously earned Kush Money will disappear. But it’s still too soon to tell.
Conclusion, SeedSupreme Review 2023
There are a lot of things to like about SeedSupreme. They are a legit seed bank with some good things going for them – a huge selection of brand-name seeds, tracked (and often free) shipping, and a clean, user-friendly website. However, this seed bank needs to make a few improvements in seed quality consistency, international shipping, and ease of contacting customer service before we can rank SeedSupreme as one of the best.
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